Teri Manning, 25, was taking her two-year-old toddler Felicity and her 10-month-old baby Toby to the supermarket in Leighton Buzzard when things started to go awry.
In an incident many parents will be able to relate to, Teri told Mirror Online how her little girl wanted to take her buggy and doll to the shops so she could “be like her mummy.”
As most mums know, sometimes it’s easier to just go along with these wishes – but it meant Teri couldn’t hold her daughter’s hand.
So when Felicity stumbled on a footpath and landed in a huge muddy puddle, there was nothing her mum could do and she couldn’t remember if she had any spare clothes.
Teri said: “She was covered from hip to foot in mud and was soaked.”
A staff member saw a stressed-out Teri heading into the toilets, unable to find a spare change of clothes and with her young daughter complaining she was wet – and the baby screaming outside the cubicle.
Having her hands full, the mum was incredibly grateful when a Tesco employee saved the day.
Teri said: “We came out the cubicle and the staff member said that she could have a pair of leggings so she isn’t wet when shopping.
“She asked her size and came back with them – didn’t even mention payment, she just pulled the tag off.
“I said thank you several times. I saw her on the shop floor after and she complimented my daughter on her leggings.
“My daughter was thrilled as they had My Little Pony on them. She kept mentioning them all the way home.
“I just wanted to cry as with a screaming baby I felt like I was going to scream as I just couldn’t find the leggings.
“I found them after the situation had calmed after I got back. I am grateful- it truly is the small things that matter.”
Mirror Online has contacted Tesco for comment on the employee’s little act of kindness.